Delivery and Returns
Orders are shipped within 1 - 3 business days
We recommend customers provide a secure delivery address, for example a parcel locker, PO Box or your place of work. We are not responsible for lost/stolen parcels.
We ship with signature on delivery. You are welcome to leave a note giving authority to leave without signature but we do not recommend this due to parcels going missing with Australia post.
Shipping Costs are calculated at checkout.
Fabric: Cut fabric CANNOT be returned.
Bargain Outlet items: All sales are final. Bargain outlet items CANNOT be exchanged or returned.
We want you to be happy with your purchase!
- Full price items can be exchanged or refunded (minus original postage costs, if applicable)
- Sale and discounted items (including items purchased using a discount code or discount voucher) can be exchanged or returned for store credit only. These items can not be refunded. This excludes Bargain Outlet pieces. Please see below.
- Bargain Outlet pieces CANNOT be returned or exchanged. All bargain outlet sales are final.
- Garments must be unworn and undamaged with the original tags still attached.
- Please email us to arrange the return/exchange within 5 days of receiving the item. The item must be returned to us within 14 days. All return shipping costs are to be covered by the customer.
- In the case of exchanges, we will refund your initial order and the new replacement item can be purchased separately
Simply email firstname.lastname@example.org with your full name, order number and the reason for returning/exchanging the product.