Delivery and Returns

Delivery:

Orders are shipped within 1 - 3 business days 

We recommend customers provide a secure delivery address, for example a parcel locker, PO Box or your place of work. We are not responsible for lost/stolen parcels.

We ship with signature on delivery.  You are welcome to leave a note giving authority to leave without signature but we do not recommend this due to parcels going missing with Australia post. 

Shipping Costs are calculated at checkout. 

 

Returns:

We want you to be happy with your purchase!

• Full price items can be exchanged or refunded (minus original postage costs, if applicable)
• Sale and discounted items (including items purchased using a discount code or discount voucher) can be exchanged or returned for store credit only.  These items can not be refunded. This excludes Bargain Outlet pieces.  Please see below.
• Bargain Outlet pieces CANNOT be returned or exchanged. All bargain outlet sales are final.
• Garments must be unworn and undamaged with the original tags still attached.
• Please email us to arrange the return/exchange within 5 days of receiving the item. The item must be returned to us within 14 days. All return shipping costs are to be covered by the customer.
• In the case of exchanges, we will refund your initial order and the new replacement item can be purchased separately 

Simply email info@mirandamurphy.com.au with your full name, order number and the reason for returning/exchanging the product.